Studio Rules & Guidelines

Health & Safety

Your safety is our top priority. Please follow these important safety guidelines while in our studio:

Always follow the instructor's guidance when using tools such as secateurs, scissors, and wire cutters.
Wear appropriate clothing for a floristry workshop—comfortable attire that you don't mind getting slightly damp or marked.
We recommend closed-toe shoes for protection against accidental drops.
Inform our team of any allergies or medical conditions that might be relevant before the workshop begins.
In case of injury, however minor, please notify a staff member immediately.
Be mindful of water spills and clean up immediately to prevent slipping hazards.
Know the location of emergency exits, first aid kit, and fire extinguishers—these will be pointed out at the beginning of each workshop.
The studio is a non-smoking environment. A designated smoking area is available outside the building.

To ensure all participants enjoy their experience and can focus on developing their skills:

Please arrive 10-15 minutes before the scheduled start time to settle in and prepare.
Turn mobile phones to silent mode during instruction periods. You're welcome to take photos of your work, but please be mindful of other participants' concentration.
Listen carefully to instructions and demonstrations before beginning your own work.
Share materials and workspace considerately with other participants.
Respect the creative process of others—different styles and approaches are what make floristry so diverse and interesting.
Questions are encouraged! If you're unsure about anything, please ask rather than proceeding with uncertainty.
Be mindful of conversations and maintain a positive, supportive atmosphere for everyone.

We provide high-quality materials and professional tools for your use during workshops:

All tools provided by the studio must remain on the premises. Please return them to their designated places after use.
Handle flowers and foliage with care to prevent unnecessary damage or waste.
Materials provided are calculated for each participant to complete the intended project. Please check with your instructor before taking additional materials.
Clean your workspace and tools regularly during the workshop to maintain a safe and pleasant environment.
Flower waste and green waste should be placed in the designated compost bins.
Water buckets should be emptied in the appropriate sinks, not in plant pots or gardens.
If any equipment appears damaged or faulty, please inform a staff member immediately.

Our studio is designed to be a comfortable and functional space for learning and creativity:

Bathroom facilities are located at the rear of the studio.
A small kitchen area is available for refreshments. Please clean any cups or utensils you use.
Personal belongings can be stored in the designated area, though we recommend not bringing valuables. The studio cannot be held responsible for personal items.
Parking is available in the marked spaces outside. Please do not park in spaces reserved for other businesses.
The temperature in the studio is maintained to preserve flower freshness. You may wish to bring an extra layer if you tend to feel cold.
WiFi is available for participants—the password will be provided at the beginning of the workshop.

We love seeing and sharing the beautiful creations from our workshops:

You are welcome and encouraged to take photos of your own work and the studio environment.
Please ask permission before photographing other participants or their work.
We may take photographs during workshops for our social media and marketing purposes. Please inform us if you do not wish to be included.
We love being tagged in your social media posts! Our handles are @gryndolia on Instagram and Facebook.
Using our hashtag #gryndoliafloristry helps us find and potentially share your beautiful creations.

Important information about our booking and cancellation policies:

Full payment is required at the time of booking to secure your place in a workshop.
For cancellations made more than 14 days prior to the workshop date, a full refund will be provided.
Cancellations between 7-14 days prior to the workshop will receive a 50% refund.
Unfortunately, we cannot offer refunds for cancellations less than 7 days before the event.
If you're unable to attend, you may transfer your booking to another person or, subject to availability, to another date.
Gryndolia reserves the right to cancel workshops if minimum numbers are not met. In this case, a full refund will be provided.
In the rare case of instructor illness or emergency, we will endeavor to provide an alternative instructor or reschedule the workshop.